This morning, via the folks left to maintain or run Thomas Cook (the bankrupt travel agency)....it was announced that if you'd paid into the pot for 2020 trips....those were cancelled. No trip.....no refund.
What is left in the refund pot? Roughly 110-million Euro, that was supposed to be paid out for the folks screwed in 2019. So, it'll even go less now.
No one is saying how many had flights or entire packages arranged for the 2020 period.
Germans are often obsessive about planning way ahead....going nine months ahead and arranging for a vacation isn't that unusual, with money put down on trips at that point.
Triggering more frustration with the system, and lack of adequate insurance? For a lot of people.....they are not going to forget this episode in this lifetime, and trust with travel agents probably dropped a good bit.
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